Information We Collect

When you interact with EvolvDrive, we collect different types of information depending on how you use our services. We're careful about what we ask for and why.

Personal Identification Data

This includes details you provide directly when registering for our natural language processing courses or reaching out for information:

• Full name and preferred contact name
• Email address for course communications
• Phone number (Taiwan format: +886) for urgent updates
• Educational background relevant to programming courses
• Professional experience in technology fields

Technical Usage Information

Like most educational platforms, we automatically collect certain technical data when you visit our site:

• IP address and general geographic location
• Browser type, version, and language settings
• Device information and operating system
• Pages visited and time spent on each section
• Referral sources and navigation patterns

How We Use Your Information

We don't collect data just to have it. Everything we gather serves a specific purpose that enhances your learning experience or helps us improve our services.

Data Type	Primary Purpose	Retention Period
Contact Information	Course enrollment, program updates, support communications	Active enrollment + 3 years
Educational Background	Course placement, curriculum customization, prerequisite verification	Active enrollment + 2 years
Technical Analytics	Website optimization, user experience improvements	12 months (aggregated data indefinitely)
Payment Records	Transaction processing, financial reporting, dispute resolution	7 years (Taiwan legal requirement)

Data Sharing and Third Parties

We're selective about who we work with. Your data isn't for sale, and we partner only with services that help us deliver quality education.

Service Providers We Work With

• Cloud hosting providers for secure data storage (Taiwan-based servers)
• Email service platforms for course communications
• Payment processors for secure transaction handling
• Analytics tools to understand website usage patterns

Each provider signs data processing agreements that require them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us.

Legal Obligations

Sometimes we're legally required to share information – though this is rare. We'll disclose data when:

• Taiwanese authorities issue valid legal requests
• We need to protect someone's safety or prevent harm
• It's necessary to enforce our terms of service
• We're complying with court orders or legal proceedings

When possible under Taiwan law, we'll notify you before sharing your information for legal reasons.

Your Privacy Rights

You control your personal data. Taiwan's PDPA gives you specific rights, and we've built systems to make exercising them straightforward.

Data Security Measures

Protecting your information isn't just good practice – it's our responsibility. We use multiple layers of security across our systems.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Encrypted database storage with regular security audits
• Multi-factor authentication for staff access to systems
• Regular security patches and system updates
• Firewall protection and intrusion detection systems

Organizational Practices

Technology alone isn't enough. Our team follows strict protocols:

• Limited access – staff only see data necessary for their roles
• Annual privacy training for all team members
• Secure disposal procedures for outdated physical records
• Regular third-party security assessments

Despite our precautions, no system is completely immune to breaches. If unauthorized access occurs, we'll notify affected individuals within 72 hours as required by Taiwan law and take immediate steps to minimize damage.

Cookies and Tracking

Our website uses cookies – small text files that help us remember your preferences and understand how people use our site. You're in control of these.

Types of Cookies We Use

Cookie Category	Purpose	Can Be Disabled?
Essential	Required for basic site functionality like login sessions	No – needed for site operation
Analytics	Help us understand visitor behavior and improve user experience	Yes – through browser settings
Preferences	Remember your language settings and display choices	Yes – but site experience may vary

You can manage cookies through your browser settings. Disabling certain cookies might affect how our site functions – for example, you might need to log in more frequently.

Children's Privacy

Our NLP programming courses target adult learners and professionals. We don't knowingly collect information from anyone under 16 years old without verifiable parental consent, in compliance with Taiwan regulations.

If we discover we've inadvertently collected data from someone under 16, we'll delete it promptly. Parents who believe their child has provided information to us should contact us immediately.

International Data Transfers

While our primary operations are in Taiwan, some third-party services we use may process data outside Taiwan. When this happens:

• We ensure adequate data protection through contractual safeguards
• We verify that recipient countries provide appropriate privacy standards
• We limit international transfers to what's necessary for service delivery
• We maintain the same security standards regardless of data location

You have the right to ask about specific international transfers and the safeguards we've implemented.

Changes to This Policy

Privacy regulations evolve, and so do our practices. When we update this policy, we'll post the revised version here with a new "Last Updated" date at the top.

For minor clarifications, we'll simply update the document. For significant changes that affect how we handle your data, we'll send direct notification to your registered email at least 30 days before implementing the changes.

Continuing to use our services after policy updates means you accept the revised terms. If you disagree with changes, you can close your account – we'll respect that decision.